FAQs
Design Services:
- We handle large layout projects individually, requesting all content upfront for a smooth process. If you're unsure about submitting a project, our Project Managers are always available for consultation.
- While logos, brand guides, custom illustrations, and maps are not part of our standard offerings, custom illustrations can be provided for an additional fee. For logos and brand guides, our designers are ready to assist. If you're interested in these add-ons, reach out to our team for more information.
Video Production:
- Our video production services do not include voice-overs, complex multicam edits, or videos longer than 15 minutes. If you need Long Form Video as part of your plan, it can be added for an extra charge by contacting our team.
Additional Services:
- If you're looking to enhance your communication, branding, or website needs, visit our pricing page to learn more about our offerings.
Our team adheres to established timelines to ensure efficient delivery. Design drafts are generally completed within 2-3 business days, while video drafts typically take 3-5 business days. These are general estimates, and actual turnaround times may vary depending on the specifics of your project. For more detailed information, please refer to our Project Turnaround Times.
If revisions are needed, we strive to complete them within a few business hours. However, in some cases, it may take until the next business day. We understand the importance of meeting your deadlines and are dedicated to helping you achieve them.
We've got you covered. Here’s a useful document detailing essential guidelines and best practices for submitting your video project, ensuring we deliver the best possible video experience for your church.
Video Submissions Best Practices
Our "Best Practices Guide for Filming" provides crucial techniques and guidelines to help your church create impactful, high-quality videos. This guide covers several key areas you'll encounter when producing video content.
Absolutely. We make a concerted effort to understand your church and your needs. If you require any changes, it's no problem at all.
Not at all, just our terms of service apply.
Certainly! We aim to make your new brand investment impactful right from the start. We'll help you strategize, develop ideas, and explore various implementation methods, guiding you from the design stage to the launch events.